Thanks for your purchase

Please follow the steps below to claim your headphones. If your claim is successful, your headphones will be dispatched within 28 days.

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Product details

Delivery details

All done

Enter IMEI

Enter your phone's IMEI number below. You can find it on the side of the box it came in, or by dialling *#06#
Your IMEI is a 15 digit number without other characters like slash '/', plus '+', minus '-' or spaces etc...

The claim process should take no more than 3 minutes

IMEI number (show me)


More Information

Sony Mobile Communications AB (of 221 88 Lund, Sweden). This Offer applies to customers who have purchased an Xperia™ XZ2 or Xperia™ XZ2 Compact from Telefonica UK Limited’s (“O2”) direct sales channels which include any O2 store, or through O2 telesales, on and between 5th April 2018 and midnight 30th May 2018. Open to residents of the UK aged 18 or over. Purchase and Internet access required. Opening date for claims is 19th April 2018. Closing date for receipt of claims is midnight 30th June 2018. To claim, visit with your IMEI number, proof of purchase and register. Limited to one claim per Xperia™ XZ2 or Xperia XZ2 Compact handset. Sony WF-1000X earphones available while stocks last. Customers who return the mobile device because of a change of mind are not eligible. Keep receipt / online confirmation. For full terms and conditions visit